Order FAQ

Buying digital downloads (and any other products) from our shop is super easy!

If you buy digital downloads, the download link is provided to you INSTANTLY in two ways:

  • a direct download link after the order is completed, as well as
  • an email sent to you with a link to the download

You can download your product(s) up to 3 times, after that the link expires.

You have the following payment options:

  • PayPal Express Checkout (including direct debit, credit card and all other options PayPal has to offer)

OR

  • without PayPal, directly with your credit card (Visa, Mastercard and American Express). Customers from the U.S. can also pay with Apple Pay.

Our shop uses state of the art, industry standard 256-bit encryption technology with SSL certificate and is powered by our industry-leading partners Shopify, Inc. and PayPal, Inc.

Regardless of your payment option, at no moment in the purchase procedure is Riding.Vision coming into contact with or able to know your credit card number.

Our order process is intuitive and pretty much self-explanatory. 

You might still be hesitant, because this is a new shop.
If yes, check out our About page as well as our Contact page, where you can see that we are a real company with a real owner and a real street address, working together with our industry-leading partners. I
n order to provide you with even more reassurance ahead of your purchase, we put together the following little step-by-step guide with screenshots from a sample order:

Step 1: Your shopping cart (example)

Step 1:
Your shopping cart 
(sample above)

 

Step 2: Check out directly with PayPal OR open your client account.

Step 2:
Check out directly with PayPal Express Checkout OR open your client account if you don't want to use PayPal.

 

Step 3: Select your payment method.

Step 3:
Select your payment method.

 

Step 4: Your oder is complete, with link for instant download.

Step 4:
Order confirmation page, with download link instantly provided (sample above from a different test order). 

Please note: You can download your product(s) up to 3 times.

 

The download link is sent to you by email as well.

The download link is immediately sent to you by email as well (sample above).

 

You receive another email with your receipt.

You also receive another email with your receipt (sample above). 

Ready for your first order?

If you have any question not answered here, or if you need additional help regarding your order, please don't hesitate to contact us at info (at) riding.vision or via our contact page. We will usually get back to you within an hour during European daytime.